Shipping

WHAT COUNTRIES DOES NEVERHOME. SHIP TO?

Neverhome currently ships Australia Wide, you can check the shipping rates in our store shipping calculator.

ARE THERE ANY ADDITIONAL COSTS IF I SHIP MY ORDER OUTSIDE OF AUSTRALIA?

If you are purchasing from Neverhome. outside of Australia, when available please be aware that there may be import taxes in your country of residency that may be charged on delivery. These charges vary and are not covered by Neverhome. or our shipping carriers and each customer will need to pay these fees separately.

All Australian customers will be charged the 10% Goods and service tax on checkout.

HOW MUCH WILL SHIPPING COST?

Shipping is calculated on parcel weight and geographic location, please enter the information into the shipping calculator to receive your shipping estimate.

WHEN WILL MY ORDER BE SHIPPED?

Neverhome. endeavours to ship all orders within 1-3 business days. An email will be sent advising you when your order has been sent from our warehouse and will provide you with a tracking number so you can track the delivery progress and check the estimated delivery date.

HOW DO I TRACK MY ORDER?

Once your order has been packed and shipped you will receive an email that includes a tracking number.

HOW LONG UNTIL I RECEIVE MY DELIVERY?

Deliveries vary depending on where you are located.  All Neverhome item(s) are shipped via Australia Post.  Once your parcel has been shipped from our warehouse you will receive an email with the tracking number to follow your parcels delivery.  For any updates on potential delays by Australia Post, please log onto their website.